Mobile App

Mobile App

Keep track of your account, pay or view your bill and much more with the Central Georgia EMC App for Android and Apple devices. This free service brings the online functionality of our website to your smartphone. Just click on the appropriate device link below to download your Central Georgia EMC App today!

Apple Device App

Google Device App

Download and use our Mobile App to access your account and make payments on the go.

 

 

Mobile App FAQ

Do I have to buy the Mobile App? 

No, Our Mobile App is free to download and install.

How do I get the Mobile App?

Look for our name in the App Store or the Android Market. In the Android Market, if you cannot find our App, that likely means your phone is not supported – see the list of supported operating systems.

Is my phone supported?

Our Mobile Apps are supported on the following platforms:

  • OS 7.0 or later (iPhone, iPod touch, and iPad)
  • Android  2.3.3 or later

What if my phone is not supported?

A web portal is available if your smartphone is not compatible with the Mobile App. The web portal runs directly in the mobile browser on your smartphone or other mobile devices. The web portal gives you secure access to maintain your account information, to view your bills and your payment history, to manage your alerts and reminders, and to make payments on one or more accounts directly from your mobile device. You can set up email notifications on the web portal.

What are the features available on the Mobile App? 

Both the Mobile Apps and the web portal give you the ability to view your accounts, view your bills, make secure payments directly from your mobile device, view your payment history, modify, or maintain your subscriptions for alerts and reminders, and contact us via email or phone.

The Mobile App gives you the ability to receive push notifications and view a map of our offices and payment locations. You can even report a power outage at your location.

How do I view my bill through the Mobile App? 

Our App will display PDF versions of your available bills using the PDF reader you have on your smart device. We support and recommend the Adobe PDF reader for the best results on Android devices. On Android devices, if you do not have the Adobe PDF reader already installed, our App will prompt you to install it from the Android Market to ensure you can display and view your PDF bills correctly.

How current is the account information I see in the Mobile App? 

The information you see in the Mobile App and the Mobile Web App is shown in real-time, so it is always accurate. However, if you keep your Mobile App or Mobile Web App open for an extended period, you should refresh the page by selecting a new option to ensure the information is still current.

How do I sign up for push notifications?  What if I want to receive push notifications for multiple accounts? 

The first time you launch the App after installing it on your mobile device; you will be asked whether you want to enable push notifications for our App on your device. Select OK to enable push notifications. Next, be sure to choose each account and enable the “Notify” option for every account you want to receive push notifications on this particular device.

If you have our App installed on multiple devices, do not forget to enable push notifications for your accounts on each device, as the push notification settings for each account are device-specific.

How do I find your offices and payment locations? 

You do not have to log in to view addresses or maps to our office locations or even to get our contact information. Just open the App and use the “Locations” link at the bottom of the login screen.