Pre-Paid Metering Option
Would it be easier for you to make weekly or biweekly payments rather than one large payment each month? If so, Prepaid Metering may be for you.
Pay When You Want
A prepaid plan offers the opportunity to pay when you want, in the amounts you want. Instead of receiving a traditional paper bill that is generated once each month, usage is calculated daily. Prepaid customers never pay a late charge.
New customers wishing to participate in the prepaid metering program are not required to pay a deposit. Only a $50 minimum credit balance is required at the time service is requested, in addition to the standard membership fee, and account establishment fee.
What is I am a Current Member and Want to Switch?
Current customers that elect to switch to prepaid metering are eligible to have their deposit applied toward their current energy consumption. This puts your deposit money working for you NOW instead of being held on your account to secure future service.
Will I receive a Bill?
No. Prepaid accounts do not receive a monthly bill. However, each account will receive an electronic newsletter each month that will keep you up-to-date with current news from CGEMC.
How much money should I keep in my Prepaid account?
The beauty of the Prepaid plan is that it fits YOUR budget. You can buy enough energy to last until payday, or you can buy enough to last several months. Prepaid is a self-managed program. CGEMC representatives will not have access to your account balance.
How Do I Make Payments?
Payments can be made in person, by telephone, or online.
How Do I track my usage to know if my balance is low?
Prepaid members choose how they are notified when their balance is running low. Notifications can be received via e-mail, or text message. Each prepaid member chooses the balance at which they begin to receive notifications. Daily Usage can be tracked in the CGEMC Customer Portal at www.cgemc.com and click on the My Usage tab.Usage Monitoring may help you save money by making you more aware of the energy you consume every day. Statistics indicate prepay electricity programs help lower electric consumption due to member’s awareness of usage patterns. You can also access your daily usage through the CGEMC Mobile App from your smartphone, or tablet. The CGEMC mobile application is for iPhone, iPad, Android, and Windows Mobile.
When you set up alerts in the CGEMC Customer Portal or CGEMC Mobile App, you can receive daily usage alerts by email or text, as well as alerts to let you know when your consumption goes over the limits that you have defined.
Prepaid customers choose how they are notified when their balance is running low. Notifications can be received via e-mail, automated calling service, or text message. Each Prepaid customer chooses the balance at which they begin to receive notifications.
If I switch to Prepaid, do I Lose My Capital Credits?
No! Members always accumulate Capital Credits based on bylaws set forth by the board of directors.
For More Information regarding prepaid metering, please contact us at 770-775-7857 or 800-222-4877.