Your cooperative is currently experiencing normal energy demand. No special energy saving measures are necessary.
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The Outage Center

Stay Informed with Real-Time Power Outage Updates
 

The Outage Center gives members real-time outage updates and convenient options to report and track power outages. To help you prepare for severe weather, it also offers storm safety resources, tips for building an emergency supply kit, and step-by-step information on how power is restored after major outages.

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View Current Outages

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Follow the restoration of current outages through the CGEMC Outage Viewer. Outages are updated in real time.
 

Outage Viewer

How to Report an Outage

  • Check Your Breakers First
    Go to your main electrical panel and see if a breaker has tripped. If so, reset it and see if power is restored.
     

  • Report the Outage
    If the problem isn’t inside your home, report your outage using one of these methods:

    • Text OUTAGE to 352667 using the mobile number listed on your account.

    • Use the Mobile App.

    • Call our 24-hour Outage System at 770-775-7857

    • Log in online to your account.
       

  • Check the Outage Report
    When you call, you can hear an automated update to see if an outage has already been reported in your area. The system will also call back once power has been restored.
     

  • Keep Your Contact Info Updated
    Make sure your phone number is current with Central Georgia EMC. This helps us quickly match your outage report to your service address.

 

Report An Outage

How Your Power is Restored

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When a major storm causes widespread damage, crews work with one main goal: to restore power to the greatest number of members in the shortest time possible.
 

How Power is Restored

Safety Center

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As your Touchstone Energy Cooperative, your safety is important to us. Explore this information to help to keep you and your loved ones safe around electricity.
 

Safety Center

How to Prepare for Storms

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If your lights go off during a storm, be prepared for the power outage. Assemble supplies to have on hand rather than rushing around when the storm is coming and waiting in long lines for milk or bread.

How to Prepare for Storms