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5/28/24 @ 7:28 pm | Your cooperative is currently experiencing normal energy demand. No special energy saving measures are necessary.
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Alert:

  • To sign into the Customer Portal! use your full account number, including the dash and your password.
  • Effective August 15, 2024, payments over the phone cannot be made with a Customer Service Representative.
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Central Georgia EMC Short Code Terms of Service

Central Georgia EMC provides alerts and reminders via SMS messages (texting service) to customer-owners.  The service will use a short code as the from and to for all text messages.  The designated short code number is 352667.

The following commands are available:

JOIN               Starts the Opt-in process

START          Confirmation that the customer wants to opt into the service

STOP             Opts the customer out of the service

MENU            Returns a list of commands that can be used

HELP             Provides information about the service

RESET           Resets the text session in order to start over again

 

By opting into this service, you are providing consent to receive SMS messages from Central Georgia EMC.  You can cancel at any time.  Text STOP to the short code.  You will receive a confirmation that you have been unsubscribed.  No further SMS messages will be sent to you.

You can rejoin the messaging service by texting JOIN to the short code.   You will receive a follow-up Welcome message that will require you to consent to the messages again.  Simply reply START to the new welcome message.  You will receive alerts and reminders that you have signed up for.

If at any time you need assistance, you can text HELP to the short code, and you will receive instructions on how to use the services.

We are able to deliver messages to most wireless networks.  Message and data rates from your wireless provider may apply to messages sent to you. If you have any questions, please contact your wireless provider for additional details. 

Central Georgia EMC is not liable for delayed or undelivered messages.

For questions regarding services provided by the short code, please contact Customer Service at 770-775-7857 or 1-800-222-4877 or csr@cgemc.com.

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Customer Satisfaction Award Badge

 
CGEMC earns this award based on data modeled by the ACSI® in 2024. Award criteria are determined by the ACSI based on customers rating their satisfaction with CGEMC in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges . ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

©2025 Central Georgia Electric Membership Corporation. A Touchstone Energy Cooperative.

  • Customer Service
    • Establish Service
    • Ways to Pay
    • Billing Options
    • Outage Center
    • Safety Center
    • EMC Security
    • Connect Fiber Broadband
    • Fuel Georgia
    • Amazon Shop
  • Energy Solutions
    • PowerUp Loan Program
    • Outdoor Lighting
    • Surge Protection
    • Load Management
    • Together We Save
    • Green Power
    • Cooperative Solar
    • Rooftop Solar
    • Generators
    • Home Repair Plans from HomeServe
    • Residential Rebates
  • Community Care
    • Economic Development
    • Operation Round Up
    • Washington Youth Tour
    • Scholarships
    • Community Programs
    • Project SHARE
    • Co-op Kids
    • Spark Energy Education Program
    • Georgia Magazine
  • About Us
    • What is a Cooperative?
    • Board of Directors
    • Cooperative Staff
    • History
    • Capital Credits
    • Unclaimed Property
    • Newsletter
    • Rates
    • Careers
    • Bylaws
    • Service Area
  • Co-op Connections
    • Co-op Connections
    • Business Sign Up
  • Contact Us