New Member Resources Are you new to CGEMC? This page will provide you with everything you need to get started out right! Image Step 1 Complete your Application for Membership and return within 7 days. Membership Application Step 2 Create your Online Account by visiting the Customer Portal. Customer Portal Step 3 Download our App for easy access to your bill, usage, and outage information. Apple Store Google Play Step 4 Visit our ways to pay page to find what works best for you. Ways to Pay Step 5 Choose your alert preferences in your account. My Account Step 6 Visit our Outage Center to learn how to report and view current outages. Outage Center Additional Services Quick Links Fee Summary Rates ByLaws Live Chat Prepaid Agreement Get In Touch 923 South Mulberry StreetJackson, GA 30233770-775-78571-800-222-4877csr@cgemc.comMonday-Friday8:00 AM - 5:00 PM Image